Frequently Asked Questions
We have grouped together the most frequently asked questions here. If you cannot find the answer to your question, do not hesitate to contact us at firstname.lastname@example.org.
Who is Un Verre d'Eau?
Un Verre d'eau is a French endowment fund created in 2020 whose objective is to shine a spotlight on critical humanitarian situations and on the action of local associative actors. Find out more
Can I donate by bank transfer, SEPA or check?
IBAN: FR83 2004 1010 1507 0852 0R03 652
STRASBOURG FINANCIAL CENTER
7 RUE DE LA FONDERIE
67083 STRASBOURG CEDEX - France
You can make a SEPA transfer directly on our Donorbox donation platform.
Check order: Un Verre d'Eau
Address to :
A GLASS OF WATER
9 route de l'Orbieu
11330 Vignevieille - France
Don't forget to put the name of the campaign (eg: "Urgence Maroc") on the back of the check or in the transfer reference!
How are my donations used?
Donations from this campaign will be distributed 100% to partner associations and beneficiaries. Un Verre d'Eau takes no operating costs on your donations. If you want to help Un Verre d'Eau help, you can donate through our dedicated campaign. Find out more
What is our practical approach?
Un Verre d'Eau begins its action with a detailed survey of the needs and actors during a humanitarian crisis. A visit is then made to ensure the seriousness of the actors and the preservation of the dignity of the beneficiaries. Thanks to its network of professionals, Un Verre d'Eau is finally orchestrating a media campaign to highlight the urgency of a situation and projects to respond to this emergency. Find out more
How can I help ?
A donation is obviously the most effective way to help the work of Un Verre d’Eau and its partners. However, you can also help us by sharing the campaign with those around you.
Can I receive a tax receipt?
We issue tax receipts to all donors, however not all donors will be able to benefit from a tax deduction.
Individuals located in France benefit froma tax reduction of 66%. Donors residing in the European Union can also benefit from a tax reduction if their country of origin allows it. On the other hand, donors residing outside the European Union cannot claim a tax reduction in their country of origin.
Is my payment secure?
Our donation solution, Donorbox, uses Stripe's secure token mechanism. Card numbers are tokenized (the number is replaced by an indecipherable string, ie: `tok_fafds23423 ') before debiting the card. Registered cards and bank accounts for recurring donations are also tokenized. As a result, Donorbox and Un Verre d'Eau have no record of the donor's card number in their database. This means that hackers will never get sensitive banking information from us.
Can I make my donation in currencies other than the euro?
Your donations can be made in euros, pounds sterling, dollars, Canadian dollars and Swiss francs.