{"id":8552,"date":"2023-06-23T09:36:43","date_gmt":"2023-06-23T07:36:43","guid":{"rendered":"https:\/\/unverredeau.com\/?page_id=8552"},"modified":"2023-10-06T12:22:37","modified_gmt":"2023-10-06T10:22:37","slug":"questions-frequentes","status":"publish","type":"page","link":"https:\/\/unverredeau.com\/en\/questions-frequentes\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div class=\"wp-block-cover alignfull has-custom-content-position is-position-center-left\" style=\"min-height:50vh;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1153\" data-attachment-id=\"8562\" data-permalink=\"https:\/\/unverredeau.com\/en\/questions-frequentes\/345025587_1727090671044227_5212922225685105802_n\/#main\" data-orig-file=\"https:\/\/unverredeau.com\/wp-content\/uploads\/2023\/06\/345025587_1727090671044227_5212922225685105802_n.jpg\" data-orig-size=\"2048,1153\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"345025587_1727090671044227_5212922225685105802_n\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/unverredeau.com\/wp-content\/uploads\/2023\/06\/345025587_1727090671044227_5212922225685105802_n-1024x577.jpg\" class=\"wp-block-cover__image-background wp-image-8562\" alt=\"\" src=\"https:\/\/unverredeau.com\/wp-content\/uploads\/2023\/06\/345025587_1727090671044227_5212922225685105802_n.jpg\" style=\"object-position:50% 10%\" data-object-fit=\"cover\" data-object-position=\"50% 10%\" srcset=\"https:\/\/unverredeau.com\/wp-content\/uploads\/2023\/06\/345025587_1727090671044227_5212922225685105802_n.jpg 2048w, https:\/\/unverredeau.com\/wp-content\/uploads\/2023\/06\/345025587_1727090671044227_5212922225685105802_n-300x169.jpg 300w, https:\/\/unverredeau.com\/wp-content\/uploads\/2023\/06\/345025587_1727090671044227_5212922225685105802_n-1024x577.jpg 1024w, https:\/\/unverredeau.com\/wp-content\/uploads\/2023\/06\/345025587_1727090671044227_5212922225685105802_n-768x432.jpg 768w, https:\/\/unverredeau.com\/wp-content\/uploads\/2023\/06\/345025587_1727090671044227_5212922225685105802_n-1536x865.jpg 1536w, https:\/\/unverredeau.com\/wp-content\/uploads\/2023\/06\/345025587_1727090671044227_5212922225685105802_n-1200x676.jpg 1200w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-left has-base-3-color has-text-color\">Tout savoir<br>sur votre don<\/h1>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Nous avons regroup\u00e9s ici les questions qui reviennent le plus souvent. Si vous ne trouvez pas la r\u00e9ponse \u00e0 votre question, n&rsquo;h\u00e9sitez pas \u00e0 nous contacter sur contact@unverredeau.com.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#faq1\" data-type=\"internal\" data-id=\"#faq1\">Who is Un Verre d'Eau?<\/a><\/li>\n\n\n\n<li><a href=\"#faq6\" data-type=\"internal\" data-id=\"#faq6\">Can I donate by bank transfer, SEPA transfer or cheque?<\/a><\/li>\n\n\n\n<li><a href=\"#faq3\" data-type=\"internal\" data-id=\"#faq3\">Comment sont utilis\u00e9s mes dons&nbsp;?<\/a><\/li>\n\n\n\n<li><a href=\"#faq2\" data-type=\"internal\" data-id=\"#faq2\">What is our practical approach?<\/a><\/li>\n\n\n\n<li><a href=\"#faq4\" data-type=\"internal\" data-id=\"#faq4\">How can I help?<\/a><\/li>\n\n\n\n<li><a href=\"#faq5\" data-type=\"internal\" data-id=\"#faq5\">Can I receive a tax deduction?<\/a><\/li>\n\n\n\n<li><a href=\"#faq7\" data-type=\"internal\" data-id=\"#faq7\">Is my payment secure?<\/a><\/li>\n\n\n\n<li><a href=\"#faq8\">Can I make my donation in currencies other than the euro?<\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"faq1\">Who is Un Verre d'Eau?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un Verre d'eau is a French endowment fund created in 2020 with the aim of shining a spotlight on critical humanitarian situations and the action of local non-profit players. <a href=\"https:\/\/unverredeau.com\/en\/qui-sommes-nous\/\">Read more<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq6\">Can I donate by bank transfer, SEPA transfer or cheque?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Bank transfer :<\/strong><br>IBAN : FR83 2004 1010 1507 0852 0R03 652<br>BIC : PSSTFRPPSTR<br>Registered address :<br>Banque Postale<br>STRASBOURG CENTRE FINANCIER<br>7 RUE DE LA FONDERIE<br>67083 STRASBOURG CEDEX &#8211; France<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SEPA Credit Transfer :<\/strong><br>You can make a SEPA transfer directly on our Donorbox donation platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ch\u00e8ques :<\/strong><br>Ordre du ch\u00e8que : <strong>Un Verre d&rsquo;Eau<\/strong><br>Adresser \u00e0 :<br>UN VERRE D&rsquo;EAU<br>Relation donateurs<br>9 route de l&rsquo;Orbieu<br>11330 Vignevieille &#8211; France<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>N\u2019oubliez pas de mettre le nom de la campagne (ex: \u00ab\u00a0Urgence Maroc\u00a0\u00bb ou \u00ab\u00a0Urgence Arm\u00e9nie\u00a0\u00bb) au dos du ch\u00e8que ou dans la r\u00e9f\u00e9rence du virement !<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq3\">Comment sont utiliser mes dons&nbsp;?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les dons de cette campagne seront distribu\u00e9s \u00e0 100% aux associations partenaires et aux b\u00e9n\u00e9ficiaires. Un Verre d&rsquo;Eau ne prend aucuns frais de fonctionnement sur vos dons. Si vous voulez aider Un Verre d&rsquo;Eau \u00e0 aider, vous pouvez donner \u00e0 travers notre campagne d\u00e9di\u00e9e. <a href=\"https:\/\/unverredeau.com\/en\/comment-aider\/aidez-nous-a-aider\/\" data-type=\"URL\" data-id=\"https:\/\/unverredeau.com\/comment-aider\/aidez-nous-a-aider\/\">Read more<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq2\">What is our practical approach?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un Verre d'Eau begins with a detailed survey of the needs and players involved in a humanitarian crisis. A visit is then made to ensure that those involved are serious and that the dignity of the beneficiaries is preserved. Finally, thanks to its network of professionals, Un Verre d'Eau orchestrates a media campaign to highlight the urgency of the situation and the projects to respond to it. <a href=\"https:\/\/unverredeau.com\/en\/qui-sommes-nous\/#approche\">Read more<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq4\">How can I help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un don est \u00e9videmment la mani\u00e8re la plus efficace d&rsquo;aider l&rsquo;action d&rsquo;Un Verre d&rsquo;Eau et de ses partenaires au Liban. Cependant, vous pouvez aussi nous aider en partageant la campagne \u00e0 votre entourage.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq5\">Can I receive a tax deduction?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We issue tax receipts to all donors, but not all donors will benefit from a tax deduction.<br><br>Les personnes physiques se situant en France b\u00e9n\u00e9ficient d&rsquo;<strong>une r\u00e9duction d&rsquo;imp\u00f4t de 66%<\/strong>. Les donateurs r\u00e9sidant dans l&rsquo;Union Europ\u00e9enne peuvent aussi b\u00e9n\u00e9ficier d\u2019une r\u00e9duction d\u2019imp\u00f4t si leur pays d\u2019origine le permet. En revanche, les donateurs r\u00e9sidant en dehors de l\u2019Union Europ\u00e9enne ne peuvent pas pr\u00e9tendre \u00e0 une r\u00e9duction d\u2019imp\u00f4t dans leur pays d\u2019origine.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq7\">Is my payment secure?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Notre solution de dons, Donorbox, utilise le m\u00e9canisme de jeton s\u00e9curis\u00e9 de Stripe. Les num\u00e9ros de carte sont tokenis\u00e9s (le num\u00e9ro est remplac\u00e9 par une cha\u00eene ind\u00e9chiffrable, c&rsquo;est-\u00e0-dire&nbsp;: `tok_fafds23423 &lsquo;) avant de d\u00e9biter la carte. Les cartes enregistr\u00e9es et les comptes bancaires pour les dons r\u00e9currents sont \u00e9galement tokenis\u00e9s. Par cons\u00e9quent, Donorbox et Un Verre d&rsquo;Eau n&rsquo;ont aucune trace du num\u00e9ro de carte du donnateur dans leur base de donn\u00e9es. Cela signifie que les pirates n&rsquo;obtiendront jamais d&rsquo;informations bancaires sensibles de notre part.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq8\">Can I make my donation in currencies other than the euro?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Donations can be made in euros, pounds sterling, dollars, Canadian dollars and Swiss francs.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":206570806,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-8552","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/Pd4Q5h-2dW","_links":{"self":[{"href":"https:\/\/unverredeau.com\/en\/wp-json\/wp\/v2\/pages\/8552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unverredeau.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/unverredeau.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/unverredeau.com\/en\/wp-json\/wp\/v2\/users\/206570806"}],"replies":[{"embeddable":true,"href":"https:\/\/unverredeau.com\/en\/wp-json\/wp\/v2\/comments?post=8552"}],"version-history":[{"count":46,"href":"https:\/\/unverredeau.com\/en\/wp-json\/wp\/v2\/pages\/8552\/revisions"}],"predecessor-version":[{"id":9279,"href":"https:\/\/unverredeau.com\/en\/wp-json\/wp\/v2\/pages\/8552\/revisions\/9279"}],"wp:attachment":[{"href":"https:\/\/unverredeau.com\/en\/wp-json\/wp\/v2\/media?parent=8552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}